At Sequin-World.com we want our customers to be completely satisfied and we stand behind our products we only do exchanges. Your satisfaction is important to us.
To return by mail, please send prepaid via UPS or insured USPS. Be sure to include your name and address on the label (we will not accept any packages without a return name and address). Allow 2 weeks for processing.
Send returns and exchanges to:
10907 Otis St.
Lynwood, CA 90262
Return policy is subject to change without notice.
Just in case you have concerns, we want to let you know why our Guests can shop with confidence on our website. Our secure server software encrypts all of your personal information by converting it into tiny bits of unrecognizable and unreadable code that are safely and securely transmitted to us over the Internet. When your encrypted information reaches our secure server, we translate it into its original form and store it safely in an offline database where no one can gain access to it.
While we make every effort to ensure that all information displayed on our website is correct, occasionally a typographical error can occur or merchandise pictured will be different from the actual item due to various quality and packaging issues. To continue our commitment of providing you with the best possible service, we will inform you of any known discrepancies when you place your order or as quickly as possible thereafter. We reserve the right to cancel or modify promotions at any time due to system or typographical error, fraud or other unforeseen problems. We reserve the right to change prices on the site at any time.